iPhone text accessibility plan for customers with disabilities

By Ricky Buchanan • May 3, 2008

The deafmac.org blog has reported that AT&T and Apple have introduced a new iPhone text accessibility plan for customers with disabilities.

That’s great that they’ve finally noticed customers with speech/hearing disabilities, but it seems that customers have to agree to the regular iPhone plan when activating the phone and then apply to AT&T to switch to the text accessibility plan (TAP). Does AT&T ever deny applications for the TAP? Accepting the regular iPhone plan legally binds you to the contract even if you only accept it because you plan to switch to the TAP. It’s still legally binding contract which AT&T can then decide to release you from if they accept your TAP application.

I am not a lawyer, but it seems to me that if the TAP application is rejected, the original contract would still be valid and you would be required to pay for it even if it wasn’t useful to you. I haven’t seen anywhere a method that you can get firm confirmation from AT&T of eligability for the TAP before you agree to the non-TAP contract. Is it paranoid to worry?

Website: AT&T and Apple introduce new iPhone text accessibility plan for customers with disabilities

- Ricky Buchanan

Categories: AAC, Deaf, Users, iPhone/iPod Touch/iTouch
Tags: AT&T, iPhone contract, TAP, text accessibility plan

About the Author

Ricky Buchanan

Ricky Buchanan is 34 years old and the founder and main writer for ATMac. She's bedridden with severe CFS/ME or perhaps a primary mitochondrial disorder - the doctors are not sure. When she's not working on ATMac or her other websites she composes music, listens to audio books, does other disability advocacy, watches TV with her flatmate, and enjoys her cat.

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