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Dialectic - a versatile telephony tool for Macintosh - provides system-wide dialing of phone numbers using Bluetooth mobile phones, landlines, many VoIP services and more. It integrates with leading contact management applications including Marketcircle Daylite, Microsoft Entourage, Now Contact, Palm Desktop, FileMaker Pro & other databases as well as Apple’s iCal and Address Book.

Ovolab Phlink turns your Mac into a powerful answering machine and telephone information center.
Widely used in the home, home office and in businesses, Ovolab Phlink greets callers with personalized greetings, plays caller-specific ringtones, forwards voicemail messages by email, logs incoming and outgoing calls, and much more.
Ovolab Phlink can sort messages into multiple voice mailboxes, and [...]

PhoneValet revolutionizes the way your busy home or small office uses the telephone. Keep using your existing standard lines and phones and enjoy features usually found only on expensive telephone switches. It’s so affordable, easy to install and powerful that some small businesses get a Mac — just to take advantage of it!
PhoneValet includes software [...]

This is a great article from MacTips explaining most of the many things the OS X Address Book app is able to do:
Although it at first appears to be a very simple application, Apple’s Address Book actually has a lot of tricks up its sleeve, and some excellent plugins are available to guide its way [...]